What this opportunity involves:

As a Facilities Management Coordinator at JLL, you’ll play a vital role in coordinating facilities management functions across a diverse portfolio of owned properties and leased premises. This position sits at the heart of our operations, ensuring that our clients’ facilities run smoothly and efficiently while supporting the broader facilities management team. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and this role contributes directly to that mission. You’ll work closely with our Property Service Centre, FM Vendor Managers, regional teams, and service providers to deliver exceptional service and resolve issues promptly. Your day will involve administrative coordination, vendor management support, compliance documentation validation, and risk management activities. You’ll leverage various Computerised Maintenance Management Systems (CMMS) including Corrigo to monitor service delivery, track tasks, and support reporting requirements. We believe the most effective teams are built when everyone is empowered to thrive, and this role offers an excellent opportunity to build strong relationships across multiple stakeholders while developing your facilities management expertise. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this an ideal position for someone eager to grow within the facilities management field.

An Overview of the role:

- Coordinate facilities management activities as delegated by the centralized team, working with the Property Service Centre, FM Vendor Managers, and service providers to manage escalations and ensure prompt resolution of issues with minimum disruption

- Monitor Corrigo usage to track service delivery,



evaluate tasks, manage invoicing and documentation submission, and support the delivery of FM-specific tasks associated with the Change Direct Notices (CDNs) process

- Provide administrative support to the Business Support Team and Facilities Managers, including preparation of reports on Corrigo adoption and supporting portfolio management activities

- Collaborate with WoAG Vendor & Contracts Managers to address escalations related to contractor performance, and support service provider engagement to ensure fixed maintainable assets are captured and tagged in alignment with the Preventative Maintenance and Asset Management Plan (PAMP)

- Validate compliance tasks and collect documentation according to Property Asset Management Plan requirements, building and maintaining effective relationships with Facilities Managers, contractors, suppliers, and internal stakeholders

Sounds like you? This is what we are looking for:

- Strong administration and communication skills with a customer service focus, attention to detail, and the ability to manage multiple priorities concurrently within tight operational deadlines

- Efficient keyboard and data entry skills with proficiency in Microsoft Word, Power Point, Excel, Outlook, and internet research

- Ability to work with minimal supervision while quickly grasping new concepts and systems, demonstrating solid organizational capabilities





- Demonstrated ability to build skilled relationships across diverse stakeholder groups with commitment to workplace health and safety compliance

- Knowledge or exposure to building services maintenance, facilities management, and Computerised Maintenance Management Systems (preferred), with ability to obtain AGSVA Clearance (preferred)

Benefits:

- Excellent employee discounts off fitness, wellbeing & other renowned brands

- 18 weeks paid maternity leave

- Private Health Insurance Discounts

- Active Social Club

- Employee assistant program

- Novated Lease for EV cars

- Paid time off for volunteer work

- Career Opportunities with Australia's #1 Commercial Real Estate firm

- Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

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📌 Facilities Coordinator (Australia)
🏢 Jll
📍 Australia