Position objectives:

- Act as an ambassador for the hotel at all times

- To provide a consistent and high quality standard of food and beverage set up/service to all clients

- Ensure policies and procedures are adhered to relating to customer service, cleanliness and personal development

- Maintaining accountability, a positive work environment and being an integral part of a strong, supportive and professional team

- Work closely with the management within the food and beverage department to achieve high quality service, presentation and delivery to all guests

Principal Responsibilities:

- Ensure excellent and professional client service at all times

- Setup and reset specific activities as directed

- Undertake general waiting and service duties of food and beverages

- Communicate and liaise with team members, kitchen and other areas of operation

- Follow hygienic food and beverage handling procedures

- Adhere to responsible service of alcohol and licensing provisions and standards at all times

- Ability to work in a team based environment

- Be aware and understand the hotel Work Health & Safety (WHS)



policies and procedures

- Develop and maintain high levels of service within the hotel, particularly within departments, on a daily basis

- Proficient in the professional service and dispensing of a wide range of alcoholic and non-alcoholic beverages

- Good conflict resolution skills

- Courteous, welcoming and informative

- Involved in the service of a variety of functions requiring food or beverage service

- Establish good professional relationship with existing and new clients

- Have a good understanding of all departments within Hotel to be able to sell to the inquiring customer

- Cash handling

- Robust and effective communication methods with management and staff

- Consistent and professional delivery of our products such as wine service, tap beer and food offerings

- Follow Standard Operating Procedures (SOPs) and / or Safe Work Procedures (SWPs) for all areas of the hotel at all times

- Any other duties directed by Management

📌 Food & Beverage Attendant (Devonport)
🏢 Beach Hotel
📍 Devonport