Discover Us

At the UniLodge Living Group, we know that exceptional living experiences begin with exceptional people. Whether your strengths are in property management, hospitality, or community engagement, you’ll find meaningful work and room to grow here.

We’re proud to bring together five unique brands under one vision – creating inspiring living communities across Australia and New Zealand. With a rapidly expanding portfolio of 120+ properties (and many more to come), there’s never been a more exciting time to join our journey especially as we turn 30 this year.

About The Role

This is a dynamic role that combines community leadership, student wellbeing, people management and property operations.

As Residential Life & Operations Manager, you will play a pivotal role in creating an outstanding resident experience, overseeing residential life programs, supporting student wellbeing initiatives, driving occupancy outcomes and leading a high-performing onsite team.

Working closely with university stakeholders, residents, staff and external partners, you'll help cultivate a supportive and vibrant residential community that enhances students' academic, social and personal success.

Here's What You'll Do

Create an exceptional resident experience by fostering a welcoming, inclusive and supportive community where students can thrive both socially and academically. Lead residential life initiatives and community engagement programs, including wellbeing activities, events and resident support initiatives. Oversee the day-to-day operations of a 300-bed residence, ensuring high standards of safety, compliance, presentation and service delivery.

Lead and develop a small, high-performing team, including full-time team members and Residential Advisors, to deliver outstanding outcomes for residents. Build robust relationships with students,



university stakeholders and internal teams while supporting occupancy, retention and operational objectives.

Skills & Experience:

Role

You'll be an energetic and empathetic leader with a genuine passion for student success and community engagement. To succeed in this role, you will also bring:

Demonstrated experience within student accommodation, higher education, hospitality, residential communities or a similar service-focused environment

Strong understanding of student wellbeing, pastoral care or resident engagement programs

Demonstrated leadership experience and the ability to motivate and develop teams

Exceptional communication skills, both written and verbalAU Working Rights, Blue Card and Valid National Police Check.

Perks with Us:

We Offer

Attractive remuneration indicative of your experience and impact. A refined and inclusive culture where individuality is respected and meaningful contribution is valuedA genuine voice at the table, with opportunities to shape our future through engagement forums and Viva EngageA connected community, brought to life through curated team events, celebrations and social initiativesExclusive travel privileges, with preferred rates across Essence Hotels & ApartmentRewarding referral recognition, with up to $1,000 for introducing exceptional talent to our growing teams.

Ready to Make a Difference?

If you're passionate about creating exceptional student experiences and leading thriving residential communities, we'd love to hear from you.

Apply today and help shape the next chapter of student living at UniLodge John Grey Hall.

UniLodge Australia is part of the UniLodge Living Group. We are proud to be an equal opportunity employer and welcome applications from diverse backgrounds.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.

📌 Residential Life & Operations Manager (Stratford)
🏢 Unilodge
📍 Stratford