About You

Located in or near Gosford.Strong administration experience

Prior experience in an administration or customer service role

Experience using Microsoft Office is essential

Experience using SAP would be highly regarded

Ability to work from the Gosford store full time – (Mon-Fri 6am-3pm)

What You Will Need To Join Us

Full and Unrestricted Australian working rights - We do not offer visa sponsorship

Valid Police CheckValid forklift licence or willingness to obtain

Ability and willingness to undertake daily manual handling

Successful completion of pre-employment medical

Why you will LOVE working at Knauf Australia!

$34.00 per hour + super + allowances14 weeks Parental Leave (primary carer)Yearly Pay ReviewAccess to discounts on Health Insurance, Gym Memberships, Qantas lounge, Novated leasing and trade discountsCareer Development and Training opportunitiesFree onsite parking

About The Role

As a Customer Service Operator you will report to the Trade Store Manager, where you will be responsible for undertaking all administration tasks and direct customer service both over the phone, via E-mail and face to face.

Some Tasks As Part Of This Role Include

Dealing with Customers face-to-face, via email & over the phone

Administration duties including data entry and email management

Picking & Packing customer orders

Record and report any customer complaints to the Trade Stores Manager regarding product and / or service via Knauf's complaint and customer procedures

Assist with stock take / inventory counts process to ensure accurate inventory records are maintained

General warehouse duties & housekeeping when required

About Us

Knauf is one of the world’s leading manufacturers of modern insulation materials, gypsum wallboard systems,



plasters and accessories, thermal insulation composite systems, floor screed, floor systems, and construction equipment and tools.

With more than 250 production facilities and sales organizations in over 90 countries, 40,000 employees worldwide. The Knauf Group is without doubt one of the big players on the market – in Europe, the USA, South America, Asia, Africa, and Australia.

Next Steps

If you would like to be considered for the position, please click "apply” and Shortlisted applicants will be contacted by a member of our talent team.

Please note, applicants must have entitlements to work in Australia. As part of the recruitment process, police and medical checks for security clearance pertaining to specific job requirements will be conducted for successful applicants

We are committed to celebrating diversity and creating an inclusive workplace. We encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Please let our team know if we can adjust our recruitment process to support your accessibility needs.

Knauf is one of the world’s leading manufacturers of modern insulation materials, drylining systems, plasters and accessories, thermal insulation composite systems, paints, floor screed, floor systems, and construction equipment and tools.

We offer an opportunity to be part of a global family of over 40,000 high-performing people in 96 countries, who are dedicated to the same core values, and to a shared sense of purpose.

We encourage all our people to shape their own career, pro-actively building their future with the freedom to stretch their skills and to learn new ones.

📌 Customer Service Operator (Springfield)
🏢 Knauf Australia
📍 Springfield