Overview

Implementation Consultant – SaaS Delivery (Insurance Software) | Sydney CBD (Hybrid, 2–3 days in office) | Multiple roles – Junior, Mid, Senior

Base pay range

A$100,000.00/yr - A$155,000.00/yr

Salary range:

- Junior: $80k–$100k + super
- Mid: $100k–$120k + super
- Senior: $120k–$140k + super

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The Role

Join a respected Australian insurtech delivering tailored solutions for insurers using a configurable platform built entirely in-house. This is a client-facing, technically hands-on role, combining business analysis with technical delivery.

You will work across the full implementation life-cycle, discovery, configuration, testing, deployment, and post-go-live support – using skills such as scripting, SQL, and data modelling.

Who this role will suit

We welcome applicants from a variety of technical and delivery backgrounds, including:

- Technical Business Analysts with strong configuration or scripting skills
- Developers or engineers seeking more client-facing work
- Solution or Implementation Consultants from SaaS or software vendors
- Platform or product specialists who have configured complex, logic-driven systems
- Professionals from insurance or financial services tech delivery looking to work on a modern SaaS product

What matters most is a strong technical foundation, the ability to work with logic and structured data, and the confidence to engage directly with clients.

What you’ll do

- Run workshops to capture and validate client requirements




- Configure workflows, business rules, document templates, and data models
- Use internal tools and scripting to tailor the platform to each customer
- Support system and integration testing, data mapping, and migration
- Work closely with Product and Engineering on enhancements
- Troubleshoot issues and manage client expectations

What we’re looking for

- Solid technical foundation: scripting or coding, SQL, and data modelling
- Experience delivering SaaS or configurable software to end clients
- Ability to translate business logic into platform configuration
- Confident communicator with proven stakeholder management
- Familiarity with software delivery environments (Agile or hybrid SDLC)

Nice to have

- Insurance or financial services exposure
- Familiarity with low-code or rule-based platforms
- Work with a proven SaaS platform used by leading insurers
- Clear progression to Senior IC, SME, or Delivery Management
- Hybrid working with flexible hours
- Comprehensive benefits including career development, paid parental leave, monthly social events, and more

Seniority level

- Mid-Senior level

Employment type

- Full-time

Job function

- Consulting and Information Technology
- Industries: Software Development and IT System Custom Software Development

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📌 Implementation Consultant (Sydney)
🏢 Fyndr Group
📍 Sydney