About the role

Bruce Insurance is seeking a Broker Assistant – General Insurance to join our agile team in Subiaco, WA.

This full time position plays an important role in supporting the delivery of exceptional client service within the general insurance brokerage sector. As a Broking Assistant, you will provide administrative and client service support to the broking team, assisting in the management of client portfolios, identifying of needs, servicing of risk management programs, and helping to ensure client insurance needs are met efficiently and accurately. The role contributes to the success of the team by maintaining high service standards and supporting our continued growth and commitment to client partnership.

This position is based in our Subiaco office, it is best suited to candidates who are seeking an office-based role.

Key Responsibilities;

- Support the team in managing their portfolio of clients’ insurance, risk management and programs

- Prepare client documentation and invoices. (For example, renewal questionnaires, new business and renewal quotes, and client manuals)

- Assist with the lodgement of claims.

- Maintaining and developing business relationships with new and existing clients via phone and email

- Developing and maintaining meaningful working relationships with our underwriting partners

- Undertake professional development (achieve and maintain compliance with the relevant legislative requirements)

What we are looking for:

- Minimum Tier 2 General Insurance - Broking qualification (ANZIIF)

- Positive attitude & team orientated.

- A strong work ethic with the ability to work collaboratively or autonomously as necessary.

- Strong organisational skills including attention to detail, the ability to prioritise work, manage deadlines and ability to critically think.





- Demonstrated experience within office environment and the ability to comply with Bruce Insurance's core values of Teamwork, Respect, Integrity and Professionalism.

- Sound oral and written communication skills, confidence, with initiative to take on additional duties when required

- Experience using Insight, Insurer systems & Office 365 is essential.

What we offer

At Bruce Insurance, we are committed to supporting our employees' professional growth and wellbeing. We offer a competitive salary package commensurate with experience, along with opportunities for ongoing professional development and industry training.

Our workplace culture emphasises collaboration, integrity, and client-focused service delivery. We provide a supportive team environment where your contributions are valued and recognised.

Additional benefits include monthly in-house massages, staff flexible working arrangements where possible, access to industry networks, and the chance to work within an established and respected insurance brokerage.

About us

Bruce Insurance is a leading insurance brokerage firm dedicated to providing comprehensive insurance solutions and expert advice to our diverse client base. With a strong reputation built on professionalism, integrity, and outstanding customer service, we specialise in general insurance brokerage across Australia.

Our team of experienced professionals is passionate about understanding our clients' unique needs and delivering tailored insurance strategies that provide protection and peace of mind. We are committed to maintaining the highest standards of service and building lasting relationships with our clients and partners within the insurance industry.

Apply now

If you are an Insurance professional with a passion for delivering exceptional client service in the general insurance brokerage sector, we would like to hear from you.

Please submit your resume, cover letter, and any relevant qualifications by Friday, 14th of August.

📌 Broker Assistant (Subiaco)
🏢 Bruce Insurance
📍 Subiaco