Facilities and Maintenance Coordinator

Support Team

Operations

Hawthorn

Permanent / Full Time

VIC - Victoria

Grow with us -step up your career as Yo-Chi expands.

Real impact, rapid - be the go-to fixer keeping venues running and guests smiling

Be apart of an extremely fast paced and globally expanding brand!

At Yo-Chi, we're all about creating more positive energy in the world - through our people, our products, and our guests' experience. But behind every perfect swirl of frozen yoghurt is a venue that's running smoothly, safely, and reliably. That's where you come in.

We're on the hunt for a Facilities and Maintenance Coordinator to support our Facilities and Maintenance Manager in keeping every Yo-Chi venue across the country in top shape - from the yoghurt machines that make the magic happen, to the fridges, fixtures, and everything in between.

This is a hands-on, fast-paced role for someone who loves solving problems, staying organised, and making sure our teams have what they need to serve up the best experience, every single day.

What You'll Be Doing

Coordinating reactive and scheduled maintenance requests across all venues, keeping jobs moving from report to resolution

Acting as the first point of contact for Venue Teams raising facilities and equipment issues - including our all-important yoghurt machines

Liaising with contractors, trades, and service providers to book jobs, confirm timelines, and follow up on completion

Logging and tracking maintenance requests, quotes, purchase orders, and invoices





Supporting the rollout of preventative maintenance schedules and helping venues stay on top of routine equipment checks

Maintaining accurate records across asset registers, service history, and compliance documentation

Helping coordinate support for refurbishments, new venue openings, and site inspections

Working closely with the Facilities and Maintenance Manager, and partnering with Operations and Property teams to keep everyone in the loop

What You'll Bring

Experience in a facilities, maintenance, or venue support role - ideally within QSR, hospitality, or multi-site retail

A genuine interest in how equipment works and a knack for troubleshooting or knowing who to call

Strong organisational skills - you can juggle multiple jobs, venues, and contractors without missing a beat

Confidence communicating across different teams, from venue staff to external tradespeople

Comfort with maintenance or asset management platforms (or a rapid learner if you haven't used one yet)

A proactive, can-do attitude and pride in getting the details right

Willingness to travel between venues as needed

Why Yo-Chi?

We don't just make great frozen yoghurt , we build genuine connections, celebrate our wins, and back each other up. You'll be part of a team that values the little things as much as the big ones, and where keeping our venues running smoothly is seen as essential to sharing the Chi with every guest who walks through the door.
If you love variety, thrive on solving problems, and want to be part of the engine room that keeps a growing global brand running then we'd love to hear from you.

Apply now and help us keep the good energy (and the yoghurt machines) flowing.

📌 Facilities and Maintenance Coordinator (Hawthorn)
🏢 Yo Chi
📍 Hawthorn