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Company Overview

TDM Pipeline Solutions specialises in CCTV Pit and Pipeline Inspection, Combination Drain Cleaning, Non-destructive Digging, CIPP Relining, Top Hat & Junction Relining, and Robotic Cutting. Our clients include leading Civil Contractors, Local Councils, and Water Authorities who trust us to deliver quality solutions safely and efficiently.

Job Summary

We are looking for a motivated and enthusiastic Key Account Manager to join our growing team. Manage a book of existing clients, engage with new clients & re-engage old clients. This is an exciting opportunity to become part of an innovative business at the forefront of Australia’s trenchless pipeline rehabilitation industry. The role will focus on driving business growth through effective client engagement, operational coordination, and strategic planning. Knowledge of the trenchless rehabilitation industry is highly regarded.

Key Responsibilities

Client Relationship Management:

- Build, develop, and maintain strong relationships with clients to understand their needs and ensure satisfaction.

- Serve as a primary point of contact for client enquiries and requests.

Operational Support:

- Collaborate with internal stakeholders to ensure smooth service delivery and operational efficiency.

- Provide insight and support to enhance service quality and streamline processes.

Client Proposals:

- Assist in the preparation of client proposals and presentations, tailored to individual client needs and industry standards.





- Support the preparation and management of client agreements.

Industry Networking:

- Develop a strong understanding of the trenchless rehabilitation industry.

- Attend industry events, conferences, and networking opportunities to build skilled relationships and identify future business opportunities.

Requirements:

- Proven experience in Key Account Management, business development, client relationship management, or a similar customer-focused role.

- Strong organisational and time management skills

- Excellent interpersonal skills.

- Ability to work independently and collaboratively in a fast-paced environment.

- A proactive, solutions-focused attitude.

- Proficiency in Microsoft Office (Work / Excel / Outlook).

Preferred Qualifications and Skills:

- Experience within the civil construction, pipeline, or trenchless rehabilitation industries.

- Ability to adapt quickly and learn new concepts related to the industry.

- A genuine interest in learning about innovative pipeline rehabilitation.

What we offer:

- Competitive Remuneration, including company Vehicle.

- Opportunities for professional growth and development

- A supportive and collaborative work environment

If you’re looking for a role where you can build lasting client relationships, develop your career and make a real impact within a growing organisation, we’d love to hear from you!

TDM Group Australia is an equal opportunity employer, and we encourage candidates from diverse backgrounds to apply.

📌 Key Account Manager (Gosford)
🏢 TDM Pipeline Solutions
📍 Gosford