Service Coordinator / Care Manager

Global Enablers provides person-centred disability and aged care services, supporting clients to live safely, confidently and as independently as possible.

We are seeking a Service Coordinator / Care Manager to join our Adelaide team. This role combines service coordination, client support planning, stakeholder communication and some rostered direct support work within a Supported Independent Living property.

The successful applicant will play an important role in ensuring services are well organised, responsive to client needs and delivered safely by skilled and supported staff.

Key Responsibilities

The Service Coordinator / Care Manager will be responsible for:

- Coordinating NDIS services across Adelaide, including SIL and community-based supports.

- Developing, reviewing and maintaining client support plans in consultation with clients, families, guardians, support workers and other stakeholders.

- Supporting smooth day-to-day service delivery, including communication with staff, clients and families.

- Completing some rostered support worker shifts within an Adelaide SIL property.

- Liaising with Support Coordinators, behaviour support practitioners, allied health professionals, families, guardians and other service providers.

- Monitoring client goals, risks, incidents, feedback and changes in support needs.

- Supporting staff to understand client plans, routines, risks and support strategies.

- Acting as Care Manager for aged care services.

- Liaising with the organisation’s Registered Nurses to ensure clinical assessments, care plans and health-related needs are reviewed and followed up.

- Escalating clinical, safeguarding, workforce or service delivery concerns as required.

- Supporting quality, compliance and continuous improvement activities.





- Contributing to a positive team culture focused on safe, respectful and person-centred care.

About You

The ideal applicant will have experience in disability, aged care, nursing, community services or a related field. We would particularly welcome applications from nurses or applicants with aged care experience who are confident coordinating care and communicating with clients, families and clinical staff.

You will be someone who is practical, organised and calm under pressure. You will be confident working with people with disability and older people, and you will understand the importance of clear documentation, respectful communication and responsive service delivery.

Selection Criteria

The successful applicant will ideally have:

- Experience in NDIS, aged care, SIL, community services or nursing.

- Strong understanding of person-centred support and client choice and control.

- Experience developing or reviewing support plans, care plans or client documentation.

- Ability to communicate professionally with clients, families, staff and external stakeholders.

- Good problem-solving, organisation and time management skills.

- Confidence working both independently and as part of a team.

- Willingness to complete some rostered support worker shifts.

- Understanding of incident reporting, risk management and safeguarding responsibilities.

- A nursing qualification and/or aged care experience would be highly regarded.

Why Join Global Enablers?

This is an opportunity to take on a wide-ranging and meaningful role where you can make a direct difference in the lives of clients while also contributing to service quality, staff support and care coordination.

You will work with a supportive team and have the opportunity to use your experience across both NDIS and aged care service delivery.

📌 Service Coordinator (Adelaide)
🏢 Global Enablers
📍 Adelaide