Your role will play a significant part in the company's growth and overall success by delivering quality service to our customers whilst performing scheduled maintenance and safety & function checks.

What you will do:

- Servicing and repair of material handling equipment in a dedicated territory and customer base - Help Crown build positive customer experiences
- Latest field-based mobile technology to assist you to manage your daily work schedule
- Inventory input on your Company allocated service van & customer sites - Deliver a skilled level of service
- Gain experience in dealing with Australia's top tiered customer base
- Join the leading forklift service business in Australia - Yes, that's right, we are the largest forklift service provider in Australia
- Initial 8 Week onboarding and industry leading training program
- Perform routine maintenance & complete service work - Reactive & Planned
- Accurately maintain important service records of work performed by you

Typical Crown Technician Tasks and Duties:

- Conduct customer-focused scheduled and ‘breakdown' services
- Assist in the preparation of field-based quotes for customers through the completion of jobs
- Record notes and file service records appropriately - be a part of the service team and provide high level customer service to help our customers' solve their material handling needs




- Access to industry-leading training and development and grade progression opportunities, including potential opportunities to train less experienced service technicians in more complex aspects of service and repair work in the field
- Maintain up to date technical knowledge, including emerging technologies in automation and telematics
- Keep up to date with industry trends, new products and services
- Partner with the Company and maximise additional sales and service across a dedicated customer base

Requirements:

- Prior experience as a forklift mechanic or service technician will be highly regarded but not essential
- Ability to perform scheduled maintenance, safety checks, and repairs
- Demonstrated mechanical aptitude
- Excellent problem-solving skills
- Strong attention to detail
- Ability to work independently and as part of a team
- Good communication and customer service skills

Benefits:

- A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide
- Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals
- Corporate Rates for Private Health Insurance
- An inclusive working environment
- An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options
- Overtime additional earnings
- Full time role with regularly available overtime

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📌 Field Forklift Mechanic/Service Technician (City of Canning)
🏢 Crown Equipment- Australia
📍 City of Canning