Litton Andrews – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

Are you an organised, detail-oriented medical administrator looking for a rewarding full-time opportunity within a respected private surgical practice? Our client, a well-established specialist clinic located in Spring Hill, is seeking a full-time permanent Medical Receptionist/Secretary to join their friendly and professional administration team.

In this role, you will be an integral part of the clinic’s daily operations, providing high-quality administrative support to ensure a smooth patient experience. Your responsibilities will include managing patient correspondence, proofreading and formatting medical reports and letters, coordinating appointments, supporting front desk operations, and assisting the wider clinical team in a busy and professional environment.

This is a full-time permanent position working 38-40 hours per week, with 1-2 early clinic starts required each week. This is a fantastic opportunity to become a valued member of a supportive medical practice team while contributing to the delivery of exceptional patient care.

Key duties and responsibilities will include (but not be limited to):

- Assist with patient clinics by preparing patient charts ahead of consultations, ensuring relevant test results are received, reviewed and accurately filed.
- Welcome and register patients, manage arrivals for consultations, and provide professional assistance with general patient enquiries.
- Support the front desk team by managing overflow telephone enquiries, coordinating patient bookings and rescheduling appointments as required.
- Monitor, process,



and action incoming patient correspondence in a timely and accurate manner.
- Manage medical correspondence using AI-supported digital dictation platforms, including proofreading letters and reports, formatting patient documents, and coordinating the preparation and distribution of incoming and outgoing correspondence.
- Provide high-level administrative support to the Practice Manager and Surgeon, contributing to the efficient day-to-day operation of the practice.
- Maintain a skilled and patient-focused approach while working collaboratively with the wider medical administration team.

In addition to the key duties and responsibilities, Candidates must be able to demonstrate:

- A strong desire to provide a high level of service to the patients of the practice
- Immaculate personal presentation
- An exemplary telephone manner and a compassionate demeanour
- Have at least 2 years previous experience working within a specialist practice
- Must be a team player with exceptional communication and interpersonal skills
- Demonstrate you are proactive with strong time management and organisational skills along with the ability to prioritise your workload efficiently.
- Must be able to multi skill and work under pressure
- Fast and accurate typing capabilities as well as the ability to proof read and format letters
- High level of competency in Microsoft Word and Outlook and digital dictation devices (Phillips and/or Olympus), prefer previous experience with Genie software or alike

Remuneration

A competitive salary package of $80,000-90,000 per annum plus superannuation will be offered to the successful candidate, based on experience and suitability. On-site car parking is also available.

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