Program Support Officer (Mildura)

Program Support Officer (Mildura)

01 Aug
|
Sunraysia Community Health Services
|
Mildura

01 Aug

Sunraysia Community Health Services

Mildura

- Fulltime/part time will be considered. Ongoing contract
- Attractive salary packaging
- Culture that supports work-life balance

About Sunraysia Community Health Services

Sunraysia Community Health Services (SCHS) is a leading not-for-profit community health organisation dedicated to improving health and wellbeing outcomes across our region. We provide primary and preventive health services to individuals and families who may be at risk of poor health outcomes or experience barriers to accessing care.

At SCHS, we recognise the significant impact that the Social Determinants of Health have on the lives of our community members and are committed to addressing health inequities through a client-centred, relationship-based model of care. Our approach focuses on care coordination, working alongside consumers, families, and communities to understand their unique circumstances and support health and wellbeing within the context of their everyday lives. Through collaboration, innovation, and a strong commitment to community, SCHS strives to create healthier, more connected communities.

- We offer a place where you know you are contributing to an organisation committed to helping others
- We have some great talent who are happy to share their experience and skills to help you on your way
- Salary packaging up to $15,900 per year to increase your take home pay, plus additional meals and accommodation salary packaging available up to $2,650 per year.
- Modern facilities
- Free Flu vaccinations
- Employee Assistance Program (EAP)

The Role





The Program Support clusters play a vital role in supporting the efficient operation of our healthcare services so that the clinicians can focus on client care. The staff handle tasks such as scheduling appointments, managing client records, and answering phones. They coordinate communication between clients, clinicians, and service providers ensuring information is accurate and shared appropriately. Overall, their work helps healthcare professionals focus on client care while ensuring SCHS is organised, accessible and responsive to the needs of our community.

The Program Support officer supports the daily operations of the clinical arm of the organisation by managing appointments and clinician schedules, handling correspondence, processing referrals, data entry, and dealing with phone enquires. They ensure that admin processes run smoothly, client information is managed accurately, and clients receive timely and efficient service.

Key Selection Criteria

Mandatory

- Highly developed interpersonal, communication and organisational skills
- Ability to collect information in a sensitive manner, with practical regard to cultural requirements, language issues, special communication needs, privacy and confidentiality.




- Competence with healthcare software, office applications and electronic information exchange.

Preferred

- Knowledge of the health service sector, including SCHS and local health and welfare services.
- Understanding of client privacy laws and the ability to handle sensitive information appropriately.
- Certificate IV in Administration or equivalent qualification.

Applications close 8am Tuesday 4 August 2026.

NB: Interviews will take place on Wednesday Aug 5 th & Thursday Aug 6 th .

PLEASE NOTE: SCHS is committed to the application of the Child Secure Standards. All positions are subject to thorough credentialing and safety screening prior to commencing employment. This includes reference checks and National Police Check for all SCHS employees. Any prospective employee who has resided and worked overseas in the past 10 years for a continuous period of 12 months or more will be required to undergo an International Criminal History Check. Where applicable, employees may also be required to hold a current Working With Children check issued in the state of Victoria and have a current NDIS Clearance (NDIS Worker Screening Check).

Department of Health Guidelines for Immunisation of Health Care Workers require all staff to demonstrate immunity to specific preventable diseases. As part of the recruitment process, the preferred applicant is required to provide evidence of immunisation (and/or serology) to confirm they are protected from risk.

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📌 Program Support Officer (Mildura)
🏢 Sunraysia Community Health Services
📍 Mildura

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