Managed IT Pty Ltd is seeking a Tier 2 Support Specialist to join our Perth-based team, serving a metro client base including skilled services and regulated sectors. You will act as the escalation point for Tier 1 and resolve complex incidents on-site and remotely, becoming a trusted extension of the client team.
You will build relationships, maintain SLAs, and contribute to service improvements while representing the company in client offices with professionalism and up-to-date technical
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📌 On-Site Client-Facing Tier 2 MSP IT Support (Australia)
🏢 Managed IT
📍 Australia
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