Number of Positions Available: 1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army (Salvos) Doorways model of care provides holistic financial support to individuals and families seeking short term financial assistance and ongoing financial management support services. The Doorways Team provide person-centred trauma informed care, facilitate short-term financial assistance, and walk side-by-side with participants as they build the skills and knowledge to break the cycle of poverty.

About the role

As a Case Worker - Doorways, you will play a vital role in supporting individuals and families during challenging times. Through person-centred case management, advocacy and community collaboration, you will empower people to identify their goals, access essential supports and build confidence for the future. Working closely with church leaders, volunteers and local service providers, you will help deliver a compassionate, responsive and integrated service that creates meaningful outcomes for the community.

Reporting to the Regional Manager, this is a permanent part‑time position, 22.8 hours per week, based on-site in Bairnsdale, VIC. Conditions Compensation is in accordance with the Social, Community, Home Care and Disability Services Industry Award (SCHADS) Level 4.

How you will make an impact

- Provide strengths-based case management, supporting community members to navigate challenges and achieve their goals
- Deliver early intervention support to individuals and families experiencing financial hardship, disadvantage or social isolation
- Advocate for community members and connect them with appropriate services, resources and support networks
- Build strong relationships with Church Officers, volunteers and local stakeholders to deliver an integrated and community-focused service
- Maintain accurate records and ensure service delivery aligns with TSA policies and the Doorways Model of Care

What you will bring





- Tertiary qualification in Social Work, Psychology, Community Services or a related discipline, or equivalent experience
- Experience in case management, community services or support-focused roles
- Robust interpersonal skills and the ability to build trusted relationships with individuals, families and community partners
- An understanding of financial hardship, social disadvantage and strengths-based, early intervention approaches
- A collaborative mindset and commitment to delivering person-centred support
- A current Working With Children Check. A genuine alignment with The Salvation Army's values of Integrity, Compassion, Respect, Diversity and Collaboration

What we offer

- Salary packaging up to $15,900 tax‑free + $2,650 meal entertainment benefit
- Generous paid parental leave and purchased leave options
- Flexible part-time working arrangements
- Access to EAP, wellbeing initiatives, and Fitness Passport
- Aboriginal & Torres Strait Islander supports including Burra Burra Network, Cultural Events, and Sorry Business & Ceremonial Leave (up to 10 days)
- Ongoing training and development opportunities
- A purpose‑driven career that creates meaningful and sustainable social impact

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child secure organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration





At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Mission, Vision & Values

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice

Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.

Check out our career page to find out more about our recruitment process and what its like to work at the Salvos.

We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

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📌 Doorways Case Worker (Bairnsdale)
🏢 The Salvation Army
📍 Bairnsdale