01 Aug
|
Intercontinental Hotels Group
|
Melbourne
01 Aug
Intercontinental Hotels Group
Melbourne
At InterContinental Melbourne The Rialto , we're not just a hotel, we're an icon of luxury and a beacon of sophistication in the heart of Melbourne. As part of the world's largest family of luxury hotels, we take pride in being genuine ambassadors of the InterContinental® brand, inspired by decades of international know-how and rich local insights.
If you're passionate about hospitality and creating memorable guest experiences, we'd love to welcome you to our Food & Beverage team. This is an exciting opportunity to work across our restaurant, bar, in-room dining, and events operations while developing your career in a luxury hotel environment.
Your day to day
- Deliver exceptional service and ensure guest satisfaction remains your top priority
- Welcome guests warmly, take food and beverage orders, and provide personalised recommendations
- Create memorable dining experiences through attentive and professional service
- Acknowledge IHG One Rewards members and returning guests to enhance their experience
- Prepare restaurant and service areas before, during, and after service periods
- Greet, seat, and assist guests in a friendly and courteous manner
- Serve food and beverages in accordance with hotel service and timing standards
- Maintain the cleanliness and presentation of restaurant, bar, service stations, and back-of-house areas
- Manage stock rotation, replenishment, and storage procedures in accordance with food safety standards
- Assist with stocktakes and inventory control of food, beverage, equipment, and linen
- Attend team briefings and training sessions and support colleagues as required
- Report hazards, incidents, maintenance issues, and equipment faults in accordance with WH&S; requirements
- Promote a safe workplace by following food safety, hygiene, and workplace health and safety procedures
- Complete ad-hoc duties to support the smooth operation of the hotel
What we need from you
- A passion for hospitality and delivering exceptional guest experiences
- Previous experience in a food and beverage, restaurant, bar, or hospitality role is highly regarded
- A warm, friendly, and professional communication style
- Robust teamwork skills with the ability to work collaboratively across departments
- A good understanding of food and beverage service standards
- Strong attention to detail and the ability to multitask in a fast-paced environment
- A good grasp of reading, writing, and basic maths
- Ability to remain on your feet for extended periods and perform physical duties when required
- Responsible Service of Alcohol (RSA) certification in Victoria
- Commitment to maintaining high grooming, hygiene, and presentation standards
- Flexibility to work a rotating roster, including evenings, weekends, and public holidays
- You must meet the legal requirements to live and work in Australia
What we offer
- Paid Birthday Leave
- Enhanced parental leave program
- Proactive paid wellness and mental health days
- Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
- An immense colleague discounts platform for all your favourite brands and retailers
- Ongoing learning and development opportunities to support your career growth within IHG
- Transfer of entitlements as you move and grow within the IHG family
We are proud to be InterContinental Melbourne The Rialto and proud to be IHG , and we know you will be too.
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📌 F&B Attendant (Melbourne)
🏢 Intercontinental Hotels Group
📍 Melbourne