Branch Concierge – Fairfield

Location: Cabramatta, NSW, AU

Part Time Roster (29.75 hours per week)

- Monday: 9.00am – 4.00pm
- Tuesday: 9.30am – 4.00pm
- Thursday: 9.30am – 4.00pm
- Friday: 9.30am – 4.00pm

Responsibilities

- Greet each customer and understand their enquiry, guiding them to the appropriate channel.
- Build personal connections with customers through meaningful conversations to enhance their experience.
- Provide options for customers through education and demonstration of our in‑branch technology and digital banking options.
- Be aware of movements within the branch, ensuring it runs effectively and efficiently and that customers are satisfied with their experience.

Qualifications and Desired Skills

- Proven track record of delivering exceptional customer service, ideally in financial services, retail or hospitality.
- Excellent communication skills and display all right behaviours to maintain an approachable and professional demeanor.
- Ability to manage customer expectations with a qualified presence.
- Genuine interest in building a career with CommBank and improving the financial wellbeing and lives of customers.
- Arabic language skills highly desirable.

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📌 Branch Concierge - Fairfield (Brisbane City)
🏢 Commonwealth Bank Of Australia
📍 Brisbane City