Founded in 2015, Shield AI is a venture-backed defense‑tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit
Job Description:
The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, creating a professional and welcoming experience. This role is responsible for managing front desk operations, coordinating office activities, and supporting day‑to‑day administrative and facility needs.
Responsibilities
- Greet and assist visitors, ensuring a positive and professional first impression
- Manage emails and general inquiries, routing as appropriate
- Coordinate visitor access, badging, and check-in processes
- Maintain front desk organization, cleanliness, and readiness at all times
- Schedule meetings and manage conference room bookings
- Support office operations including mail distribution, deliveries, and supply inventory
- Coordinate with vendors and service providers as needed
- Assist with planning and execution of office events and meetings
- Partner with Facilities, IT, and Security teams to support workplace needs
- Maintain accurate records and handle sensitive information with discretion
Qualifications
- Year 12 Certificate or equivalent (Associate or Bachelor’s degree preferred)
- 1–3 years of experience in a front desk, receptionist, or administrative role
- Strong verbal and written communication skills
- Proficiency in Microsoft Office or Google Workspace
- Ability to multitask and prioritise in a fast-paced setting
- Strong organizational skills and attention to detail
- Professional demeanor with a customer‑service mindset
- Experience in a corporate or high‑growth blended manufacturing/office environment
- Familiarity with visitor management systems (Envoy)
- Experience supporting facilities or office operations
- Basic knowledge of access control and office security protocols