Role: Application Support Software Engineers Location: Canberra, ACT
Contract: 12 months contract + extension
Security clearance: NV1 Security Clearance

Key duties and responsibilities
Job Specific role description:
Responsibilities will include, but are not limited to:

The Skills Framework for the Information Age (SFIA) has been used to inform the requirements.

Skills/Levels:

- Delivery and operation - Technology Management - Application Support (ASUP) - Level 5
- Delivery and operation - Technology Management - System Software (SYSP) - Level 4
- Delivery and operation - Service Management - Problem Management (PBMG) - Level 5

Technical skills

Minimum 5 years' experience supporting Government IT Systems / Relevant Microsoft certifications.

Essential criteria

1. Strong technical skills and experience with application troubleshooting, diagnosing, testing and resolving customer issues.

1. Experience with scripting languages (PowerShell)



and task automation.

1. Intermediate Transact SQL (T-SQL) skills and strong experience with SQL database products.

1. Experience working with software development teams and understanding of the Software Development Life Cycle.

1. Knowledge of ITIL Incident, Problem, Change and Release Management processes.

1. Solid problem-solving skill with the ability to resolve complex technical issues.

Desirable criteria

1. Windows server and Linux administration skills.

1. Release automation using Azure DevOps or similar tools.

1. Ability to effectively manage multiple, concurrent activities, while understanding and managing priorities, dependencies and risk.

1. Strong communication (verbal and written) and interpersonal skills.

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📌 Application Support Software Engineers (Canberra)
🏢 The HR Ally
📍 Canberra