Room attendant services

- Respond to housekeeping requests in accordance with the procedures in the Quest Housekeeping Manual.

- Advise guests on the operation of equipment in rooms when necessary.

- Attend to lost property according to the Lost Property Procedure.

Room preparation & presentation

- Clean equipment and rooms according to Quest standards.

- Make up beds in accordance with procedures in the Housekeeping Manual.

- Set up equipment and trolleys according to procedures in the Housekeeping Manual.

- Identify and access rooms for servicing according to procedure.

- Check, replenish or replace room supplies and compendium materials in accordance with Housekeeping Manual.

- Report maintenance requirements promptly.

- Remove soiled linen according to Quest procedure.

- Store equipment and chemicals in accordance with procedures in the Housekeeping Manual.

Common area maintenance & presentation

- Vacuum and mop floors, dust furniture and wash windows in accordance with Housekeeping Manual.

Customer service

- Communicate with guests in a friendly and qualified manner in accordance with procedures in the Housekeeping Manual.





- Operate at all times within the guidelines contained in the Employee Code of Conduct and the Quest Way.

- Maintain strict confidentiality in regard to all interactions with guests.

Teamwork

- Work cooperatively with colleagues to complete assigned duties.

- Attend staff meetings and contribute to continuous improvement in the Housekeeping function.

- Implement changes in cleaning practices and Housekeeping methods as directed.

Occupational health & safety and security procedures

- Follow all occupational health and safety procedures as outlined in the Housekeeping Manual and Quest Occupational Health and Safety standards.

- Be alert to and report any suspicious behavior or occurrences to the Franchise Manager.

- Secure property and equipment as outlined in Quest procedures.

- Maintain personal hygiene and grooming and wear your Quest uniform as detailed in the Quest Uniform policy.

- Handle food safely according to the Quest Food Safety policy and procedures.

Paperwork

- Accurately complete Housekeeper / Room Attendant Work Sheet.

Other duties

- Undertake other duties within the scope of your skills, competence and training as directed.

📌 Housekeeper/Room Attendant (Adelaide)
🏢 Quest Apartment Hotels
📍 Adelaide