What this opportunity involves:

As a Facilities Manager at JLL, you'll be at the heart of delivering exceptional facilities services for the Australia Post Enterprise portfolio. This role puts you in charge of operating and maintaining designated properties while managing financial, technical, maintenance, procurement, asset and vendor programs. You'll work collaboratively with a large, experienced FM team where we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career. Your focus will be on building strong stakeholder relationships across the business to ensure service delivery expectations are consistently met without introducing financial or tenure risk. Based at the parcel sorting site in Minchinbury, NSW, you'll be part of a culture where we support each other's wellbeing and champion inclusivity and belonging across teams as we collectively shape a brighter way forward.

An overview of the role:

- Proactively develop and manage occupier and client relationships to ensure service delivery expectations are fulfilled
- Take responsibility for delivering customer and property services across your allocated portfolio of buildings
- Conduct regular building inspections and complete reports within governance timeframes for your respective portfolio
- Maintain compliance with regulations, client contract requirements and all facilities procedures
- Proactively contribute to the effective and efficient operations of your portfolio and share continuous improvement initiatives
- Liaise with facilities vendors and coordinate facilities works in conjunction with the JLL PDS account team
- Deliver facilities-related projects in line with agreed budgets and scope of works
- Proactively manage and monitor service outputs to achieve standards against KPIs and service level targets, reporting regularly to key stakeholders
- Understand the operational and technical requirements of the site elements for which JLL is responsible

Sounds like you? This is what we are looking for:





- Prior experience in facilities, property management, hospitality or a related field
- Strong administrative skills with experience in front and back-office processes
- Demonstrated aptitude in interpreting and analysing numerical data for reporting
- Strong customer service focus with excellent people skills and ability to interact with diverse stakeholders
- Strong PC literacy and ability to manage daily activities using various systems
- Demonstrated client reporting and continuous improvement capabilities
- Understanding of reactive and routine maintenance provision, including 24-hour call-out/contact requirements across the allocated portfolio
- Tertiary qualifications in Property, Facilities or Trade-related fields (desirable)
- Understanding of basic technical aspects of property including Computer Room Air-conditioning, Chiller systems, Fire Protection systems, Mechanical and Electrical systems, and BMS systems (advantageous)

Benefits:

- Excellent employee discounts off fitness, wellbeing & other renowned brands
- 18 weeks paid maternity leave
- Private Health Insurance Discounts
- Active Social Club
- Employee assistant program
- Novated Lease for EV cars
- Paid time off for volunteer work
- Career Opportunities with Australia's #1 Commercial Real Estate firm
- Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation,



we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location: On-site –Strawberry Hills, NSW

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation.

Please direct any other general recruiting inquiries to our Contact Us page.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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📌 Facilities Manager (City of Sydney)
🏢 Jones Lang Lasalle
📍 City of Sydney