AusNet is looking for a Customer Resolutions Consultant to join their Customer and Community team. This role involves investigating difficult claims, managing escalated complaints, and ensuring compliance with EWOV deadlines. The position is based in Southbank, Victoria, and involves liaising with customers to negotiate resolutions.
The ideal candidate will possess solid communication and customer service skills, with the ability to analyse various situations effectively and utilize different IT systems. AusNet promotes an inclusive culture and encourages diverse applicants.