Reference Number:54017:Administrative Officer

Employment Type:On Going Part Time (PT)

Location:Northern Health (All Campuses)

About Northern Health:

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour’s drive from the CBD (still within the bounds of Myki and ride-sharing), Melbourne’s North is fast becoming the place to be.

Northern Health are seeking applications from motivated and suitably experiencedAdministrative Officer to join the Ward 8 acute mental health team at The Northern Hospital, Epping.

Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne’s rapidly growing outer north.

Services are provided through our six main campuses:

Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn and Mernda Community Hospitals Centres and Kilmore District Hospital. In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park, Mernda and Coburg.

About the Role:

We are requiring a Administrative Officer to support the Ward 8 team, Northern Psychiatric Unit 2, located at the Northern Hospital, in Epping, Victoria.

We are a 25- bed unit acute mental health unit for adults, currently comprised of 20 General Care Area, and 5 Intensive Care Area mental health beds.

By joining our team, you will be positioned in our front reception space, providing a friendly welcome to our consumers and visitors as they come to our unit for care and support with their mental health.

The administrative support you provide to our unit, including processing admissions and discharges, generating alerts, filing and data entry,



ordering essential supplies and coordinating maintenance, as well as customer service is critical in the provision of excellent, patient centred care and the smooth functioning of the unit.

To be successful in this role you will have:

- Highly developed customer service and interpersonal skills
- Concise written and verbal communication skills, with proven ability to communicate confidently in matters relating to Health Information to a wide range of stakeholders
- Professional telephone manner
- Relevant clerical experience and administrative skills
- Demonstrated ability to use data bases such as iPM & CMI
- Demonstrated ability to prioritise and manage deadlines
- Able to work in a busy environment and under pressure
- Ability to engage with people diverse backgrounds, including consumers, families/carers, staff and external stakeholders
- Experience in public mental health system

Applications close Wednesday 12 August 2026.

Shortlisting will commence immediately for this vacancy. If an appropriate candidate is sourced, the advertising may close early, thus we advise you to apply right away.

Why work at the Northern Health?

NH offer a range of benefits which support and reward staff both personally and professionally.

Our staff advantages include award winning facilities and campus partnerships, Professional development and events, an award-winning Health and wellbeing program and financial benefits.

- Health and Wellbeing programs, including our new ‘Thrive’ program
- Flexibility in the workplace and extra leave options and support
- An inclusive and culturally safe space
- Access to salary packaging & EAP
- Comprehensive Library services for learning, research, clinical decision-making, leisure and wellbeing (onsite and online)

Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.

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📌 Administrative Officer (Melbourne)
🏢 Northern Health
📍 Melbourne