The Positive Guys is seeking a Returns Analyst in Melbourne to improve the Gold Service Extras program and reduce claims costs by investigating charges and driving process improvements. You will work across Finance, Customer Solutions, and Logistics to validate costs, recover incorrect charges, and support vendor communications.
Join a market-leading retailer within the JB Hi-Fi Group, with hybrid working options and a strong emphasis on training, development, and customer excellence.
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📌 Returns & Claims Analyst - Cost Optimization (Melbourne)
🏢 The Good Guys
📍 Melbourne
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