An exciting opportunity has become available for an experienced CRM & Marketing Automation Specialist to join a well-established, market-leading organisation on a 12-month contract, commencing in September.
Working 3–4 days per week (with a preference for four days), you will play a key role in delivering a major CRM implementation project while supporting ongoing customer engagement initiatives across a portfolio of recognised brands.
This is a hands‑on role suited to someone with 3–5 years' experience using HubSpot, who enjoys building CRM solutions from the ground up and thrives on creating seamless customer journeys through automation and data‑driven marketing.
Key Responsibilities
- Lead the implementation and optimisation of HubSpot CRM for a new brand.
- Build and maintain CRM properties, contact segmentation and database structure.
- Design and develop branded email templates and automated customer journeys.
- Create and optimise lifecycle marketing campaigns to improve customer engagement and retention.
- Monitor campaign performance, build dashboards and provide meaningful reporting and insights.
- Work collaboratively with internal stakeholders to ensure CRM initiatives align with business objectives.
- Utilise JIRA to manage CRM and digital project tasks, including working with global teams on app‑related updates.
- Develop documentation and provide training to support future CRM capability within the business.
About You
- Approximately 3–5 years' hands‑on experience with HubSpot CRM.
- Demonstrated experience setting up and managing HubSpot CRM environments.
- Strong email marketing and marketing automation experience.
- Proven experience creating customer journeys, workflows, and lifecycle campaigns.
- Experience developing branded email templates within HubSpot.
- Strong analytical skills with the ability to interpret campaign performance and make data‑driven recommendations.
- Excellent communication and stakeholder management skills.
- Experience using JIRA or similar project management platforms will be highly regarded.
- Exceptional attention to detail and a proactive, solutions‑focused approach.
What's on Offer
- 12-month contract commencing in September.
- Part‑time opportunity (3–4 days per week), with a preference for four days.
- Chance to lead a significant HubSpot implementation project from inception.
- Collaborative and supportive team environment.
- Work with well‑established consumer brands on impactful customer engagement initiatives.
If you're a HubSpot specialist who enjoys combining technical expertise with customer‑focused marketing automation, we'd love to hear from you.