We are seeking an experienced Senior Operations Manager to join our Community Servies team!
This is a meaningful role with genuine influence. If you are an experienced leader ready to shape how community aged care is delivered across South Australia and make a real difference to older people and their families, we would like to hear from you!
Resthaven is a values-driven organisation with a robust reputation across South Australia for delivering aged care that genuinely puts people first.
About usAustralia's community aged care sector is in transformation and Resthaven has experienced significant growth over the last few years resulting in the need for an additional senior operations leadership position. Reporting to the Executive Manager Community Services, you will hold genuine line management responsibility across a portfolio of community services sites, shaping service quality, financial performance, and the culture of a team doing meaningful work for older South Australians and their families.
ResponsibilitiesYou will oversee all aspects of business operations across a range of community sites involving centre-based operations and in-home service delivery, ensuring person-centred and consumer-directed care principles are embedded in everything we do.You will hold line management responsibility for site managers and their teams, drive financial performance through budget oversight and resource optimisation whilst maintaining high standards of service delivery that exceed compliance requirements.Overall,



providing leadership to support older people in continuing to live well in their own homes.
QualificationsPostgraduate tertiary qualifications (preferred) or equivalent senior leadership experienceAbility to satisfy Key Personnel Requirements of the Aged Care Act 1997Experience in direct health service delivery or management of a health-related setting at a senior levelExperience leading a complex and diverse service offeringCurrent driver's licence
Required SkillsSenior leadership experience in health, aged care or community services, with the ability to work autonomouslyDemonstrated ability to manage quality systems and accreditation in community aged careBudget management and financial literacy across program and regional budgetsStrong change management track record in a reform environmentExceptional interpersonal, written, and verbal communication skills with the ability to influence and engage diverse stakeholdersBusiness development and innovationDemonstrated ability to counsel staff and clients, handle conflict, and negotiate acceptable solutions
Preferred SkillsKnowledge of home care funding guidelines, standards, and claiming processesKnowledge of aged care standardsAwareness of older people and factors impacting their wellbeingKnowledge of contemporary community services delivery models
Equal Opportunity StatementResthaven is committed to a diverse and inclusive workplace. We welcome applications from all backgrounds and lived experiences.
General enquiries [email protected] specific enquiries [email protected]
Applications close COB Thursday 6 August 2026

📌 Senior Operations Manager Community Services (Adelaide)
🏢 Resthaven
📍 Adelaide