About the Team

In the Transformation and Innovation team, our focus spans:
Process and Service Improvement - Enhancing the performance, efficiency, and quality of existing systems and services.
Innovation - Creating new value through fresh ideas, whether incremental or disruptive.
Capability Building - Empowering teams across CHQ to innovate and improve with confidence.

About the Role

In this role you will deliver quality outcomes for children, young people and families. Your contribution will include:

Project Support

Work with the Transformation and Innovation team to deliver effective project support that optimises the efficiency and effectiveness of project deliverables.
Assist project officers with the development of project documentation, ensuring alignment with CHQ strategic priorities and objectives.
Support the provision of routine and project-specific activities such as process mapping, workshops, consumer engagement and staff interviews, basic research and evaluation, data collection, entry and analysis, and reporting as required.
Coordinate project activities such as meeting arrangements, secretariat services and action register management
Support multiple projects and tasks with guidance, in a complex environment whilst dealing with competing demands.

Communication and Reporting

Demonstrate highly developed communication skills that promote team effectiveness including the management of inbox correspondence.
Draft high-quality correspondence/documents including briefing notes, memorandums, emails, as well as presentations and reports, utilising advanced skills across the suite of Microsoft Office (including Outlook, Word, PowerPoint, Excel, SharePoint, Teams and OneNote etc).
Strong proof and editing skills with a focus on grammar, style, tone and structure.
Provide input into qualitative and quantitative datasets through use of different tools, specifically Microsoft Excel.




Build and sustain solid relationships with internal and external stakeholders promoting a customer-focused approach to engagement and supporting a positive brand for the Strategy and Impact team.

Team administration and business support

Support ongoing development, improvement and maintenance of the Transformation and Innovation document repository and associated project subsites or databases, including quality assurance and improvement, training, work instructions and promoting contemporary knowledge management across the team.
Where required, provide effective coordination of business support across the team including recruitment, payroll, leave, establishment matters, general purpose vouchers, stationery orders and stock control.

Collaboration and knowledge sharing

Develop a positive culture within the team which encourages and recognises high performance, builds leadership capabilities and supports staff to maximise their performance, health and wellbeing.
Actively participate in a working environment supporting quality human resources management practices including employment equity, anti-discrimination, occupational health and safety, and ethical behaviour.

Inclusion and diversity

To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.

Benefits of working at CHQ HSS

If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:

Opportunities for professional growth and development
Competitive renumeration
Annual pay increases
75% employer superannuation contribution
5% annual leave loading
Salary packaging
Employee wellness and assistance program
Work/life balance, variety, and flexibility

You can find out more about why it's so great to work at CHQ HHS here.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

📌 Project Support Officer (Brisbane)
🏢 Queensland Government
📍 Brisbane