HOST – Islandwide

We/'re seeking an experienced and polished Host to join our luxury Front Office team at Hamilton Island. As the welcoming face of our luxury accommodation, you/'ll create exceptional first impressions, deliver personalised guest experiences, and ensure every arrival and departure is seamless.

If you/'re passionate about five-star service and creating memorable moments, we/'d love to hear from you.

Why you/'ll love working with us

- Deliver exceptional service in a luxury hospitality environment
- Live island-side with no commute and tropical reef lifestyle
- Enjoy staff perks including gym access and dining discounts

Your Role

As a Host, you/'ll provide warm, professional service from the moment guests arrive until their departure. You/'ll coordinate arrivals, departures, room allocations, and guest requests while working closely with multiple departments to deliver a seamless luxury experience that exceeds expectations.

Where you/'ll make an impact

- Welcome guests with genuine warmth and professionalism
- Deliver seamless arrivals, departures, and check-in experiences
- Coordinate room allocations, reservations, and guest requests
- Maintain accurate guest accounts, records, and payments
- Provide personalised recommendations and local island knowledge
- Anticipate guest needs and resolve enquiries with efficiency
- Liaise with Housekeeping, Concierge, and other departments to ensure exceptional service
- Uphold luxury service standards and brand presentation at all times




- Build positive guest relationships and create memorable experiences
- Contribute to a cooperative and high-performing Front Office team

What we/'re looking for

You are a polished hospitality professional who thrives on delivering personalised service. With exceptional communication skills, attention to detail, and a genuine passion for guest satisfaction, you/'ll confidently create memorable experiences while maintaining the highest standards of professionalism.

To be successful, you will need:

- Current Open/Unrestricted Driver Licence held for a minimum of 3 years (Essential)
- Eligibility to obtain a Restricted Driver Authorisation (Essential)
- Minimum 12 months/' experience in Front Office or luxury hospitality (Desirable)
- Certificate III, IV, Diploma or Advanced Diploma in Hospitality (Desirable)
- Knowledge of Front Office systems and hotel procedures (Desirable)
- Exceptional communication and interpersonal skills
- Professional presentation and attention to detail
- Ability to remain calm and organised in a fast-paced environment
- A genuine passion for delivering exceptional guest experiences

About Hamilton Island

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders – make your next career move one to remember!

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📌 Host - Islandwide (Townsville)
🏢 Rpmglobal
📍 Townsville