Service Administrator – Workshop & Mining Equipment Support - Maternity Coverage

Mackay, QLD | Full Time

About Us

Complete Parts and Equipment Solutions is a growing national business supporting the mining industry through machine rebuilds, component overhauls, and service exchange programs.

With expanding operations and increasing workload, our Mackay branch plays a key role in delivering structured, high-quality rebuild solutions that keep equipment moving and operations running.

About the Role

We’re looking for a Service Administrator to support our workshop and sales teams by keeping jobs organised, costed, and ready for invoicing.

This is a hands-on coordination role where you’ll work closely with supervisors, fitters, and sales to ensure jobs are raised correctly, tracked through the workshop, and closed out accurately.

You’ll be the link between the workshop floor and the office, making sure everything flows, nothing gets missed, and jobs are completed properly from start to finish.

Key Responsibilities

- Raise and manage job cards and work orders
- Track job progress and support workshop scheduling
- Manage WIP (Work in Progress) and assist with job costing
- Process purchase orders, parts, and supplier invoices
- Prepare and issue customer invoices
- Support quoting and job close-out processes




- Maintain accurate records across ERP systems and Excel
- Communicate with internal teams and customers on job status

About You

- Experience in a service or workshop administration role
- Exposure to mining, heavy equipment, or similar industries (preferred)
- Strong attention to detail and organisation
- Ability to manage multiple jobs and priorities
- Confident using ERP systems and Microsoft Office
- Clear communicator with a team-first mindset
- Reliable, accountable, and takes pride in accuracy

Why Join Complete Parts

This isn’t just admin, you’re part of the operation.

You’ll be involved in real jobs from start to finish, working closely with the workshop and seeing the impact of what you do every day.

As a growing business, your contribution is visible, valued, and opens the door to future progression as we continue to expand.

- Stable, long-term role in a growing business
- Be part of the workshop, not just behind a desk
- Real responsibility with variety in your day
- Opportunity to grow into more senior coordination roles
- Supportive, no-nonsense team workplace

The Bottom Line

If you’re organised, reliable, and want to play a key role in keeping a busy workshop running smoothly, we want to hear from you.

📌 Service Administrator - Maternity Leave Coverage (The Leap)
🏢 Complete Parts and Equipment Solutions
📍 The Leap