Operations & Admin Coordinator (PA + Customer + Marketing Support)

$35 Start - $40 per hour end of 2 months

Read This First (Important)

This is not a "cruise" admin role.

We are a fast-moving business with global customers.

Things change quickly, priorities shift, and you'll often need to figure things out as you go.

Transparent structure every day

Being told exactly what to do

This role is probably not for you.

Taking ownership

Solving problems

Being relied on

No two days being the same

Keep reading.

The Role

This role is the backbone of our daily operations.

You'll work directly with the founder and team to keep everything moving.

Some days are admin-heavy.
Some are customer-focused.
Some are logistics.

Some are reactive - where things don't go to plan and need to be solved.

What You'll Own

Customer communication (calls + email)

Customer service experience is preferred but not required

Orders, invoicing, and admin

Supplier coordination and logistics

Stock and international shipments

General problem solving across the business

Occasional support with marketing/admin tasks

What Matters Most





We care more about attitude and ownership than a perfect CV.

You must be:

Reliable - you follow things through

Detail-focused - small mistakes matter

Proactive - you don't wait to be told everything

Practical - you get things done

Calm under pressure - things can move quickly

Have a minimum of 1-2 years administrative or office experience

This Role is NOT for someone who:

Needs structure every day

Prefers predictable work

Wants a purely admin or purely marketing role

1. 35 hours per week (Monday to Friday)

Based in our Elanora home office (small team)

Occasional light hands-on tasks (1-2 hrs/week)

Pay based on experience and ability to operate independently

Australian citizenship or permanent residency required

Important

The first 1-2 months are about learning systems, processes, and how we operate.

This is an admin-first role initially, with the opportunity to grow into more responsibility over time.

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📌 Operations & Admin Coordinator (PA + Customer + Marketing Support) (Gold Coast)
🏢 @
📍 Gold Coast