Reporting to the Branch Manager, this is a hands‑on customer service and sales role focused on delivering an exceptional experience at every interaction. Our purpose as a team is straightforward: provide value, reliability, and flexibility to every customer, every time.
As the frontline of our business, you’ll be the friendly face at the trade counter, the helpful voice on the phone, and the professional reply via email — ensuring customers get the right products on time and in full.
Duties
Helping customers at the counter, over the phone, and via email
Preparing quotes and guiding customers to the right products (training provided)
Building strong relationships with customers and suppliers
Keeping the branch organised, stocked, and looking great
Pitching in across the team to keep things running smoothly
Skills & Experience
You don’t need electrical experience — just the right attitude and a passion for helping people
Experience in trade sales, retail, hospitality, or any customer-facing role
A natural problem solver who enjoys finding solutions
Comfortable with tech and familiar with Microsoft Office
Positive, energetic, and team-oriented
Organised, proactive, and eager to learn
Looking for a role that’s fast-paced, social, and full of reward
Why You’ll Love Working With Us
No weekend work
📌 Trade Sales - Alice Springs (Darwin)
🏢 Lawrence & Hanson
📍 Darwin
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