An exciting opportunity has become available for an experienced Travel Consultant to join a well-established boutique agency with a strong reputation for delivering personalised, tailor-made travel experiences. They have built a loyal network of repeat and referral clients through personalised service, expert travel advice and a genuine passion for creating memorable journeys.
This role is ideal for a travel professional who enjoys building long-term client relationships, has a passion for creating bespoke itineraries and takes pride in delivering outstanding service from initial enquiry through to post-travel support.
Key Responsibilities:
- Manage enquiries via phone, email and face-to-face consultations.
- Create domestic and international leisure itineraries tailored to each client's needs.
- Book flights, accommodation, cruises, tours and travel insurance.
- Provide airfare expertise, recommending the best routing and fare options.
- Liaise with airlines, wholesalers and travel suppliers.
- Issue tickets, prepare travel documentation and check itineraries prior to departure.
- Maintain exceptional customer service throughout the entire booking journey.
About You:
- 1-3 years experience in the travel industry, ideally within leisure travel, wholesale or touring.
- GDS experience is required
- Strong airfare and itinerary planning knowledge.
- Passion for delivering exceptional customer service and building long-term client relationships.
- Exceptional organisational and time management skills, with the ability to manage multiple bookings while maintaining a high level of accuracy.
- Self-motivated, proactive and able to work independently.
- Existing clientele is welcomed but not essential.
What's on Offer:
- Competitive Salary - $65K - $70K
- Work-Life Balance - Monday to Friday, 9:00am - 5:00pm - NO weekends!
- Travel Industry Perks - Access to travel discounts and opportunities to attend supplier educational trips.
- Additional Benefits - In office parking, Christmas & New Year office shutdown
- Professional Development - Access ongoing training and development opportunities to continue building your skills and career.
Take the next step in your travel career!
? Apply now or email your CV to [email protected]
? Call (03) 9988 0616 for a confidential chat.