Business Support Officer (2x Positions Available) Requisition Number: 1216Salary Range: $72,425.15 - $79,257.24 per annumPosition Type: 1x Full Time Permanent & 1x Full Time Temporary until July 2027Location: 158A Martyn Street, CairnsApplication Close Date: Sunday, 9 August 2026 at 11.30pm AEST
Are you a customer focused professional who is passionate about delivering exceptional service?
We’re looking for Business Support Officer to support our teams delivering essential services to our community every day!
What You'll Do: As a Business Support Officer, you will provide high quality administrative, financial, procurement and customer service support across the Cairns Infrastructure and Assets Directorate.As a valued member of a high-performing team, you will play a critical role in supporting operational teams to provide efficient, compliant and cost-effective services, while fostering positive relationships and excellent customer outcomes for the community and stakeholders.
Your responsibilities may include:Deliver friendly, professional and responsive customer service to internal and external stakeholders while maintaining positive working relationships.Provide administrative, financial and procurement support, including purchase orders, invoice processing and operational documentation.Process applications, maintain records and ensure accurate data management in line with organisational requirements.Contribute to a positive team culture, support operational outcomes and participate in continuous improvement initiatives.
What We're Looking For: We're seeking someone who is customer-focused,



team-oriented and committed to delivering great service.Certificate III in Business Administration and/or relevant experience in a business support or administrative role.Proven ability to deliver high-quality customer service while building and maintaining positive stakeholder relationships.Strong communication and interpersonal skills, with the ability to work effectively within a team environment.Excellent organisational and time management skills, with a high level of attention to detail, enabling accurate work, effective prioritisation of competing demands, and meeting deadlines.Experience supporting financial and procurement processes, with sound knowledge of compliance requirements and proficiency in Microsoft Office and business systems, including the ability to quickly learn current applications.
Some benefits we offer:Achieve work / life balance with flexible working arrangementsFitness Passport - subsidised health and well-being memberships (gym/swimming pool)Recharge with up to 5 weeks annual leaveUp to 3 weeks personal leaveSecure your future with 12% superannuation contributionsSalary sacrifice opportunitiesGrow personally and professionally with learning and development opportunitiesCherish family time with up to 14 weeks paid parental leave
We are committed to:Fostering a collaborative and inclusive work environmentEmbracing innovation and continuous improvementCultivating a culture of professional growth and support
Now we want to hear about YOU!
Applications MUST be submitted online through the 'Apply' button and include a Cover Letter addressing the selection criteria and Resume outlining previous academic and work experience and if requested include attachments of the relevant qualifications and licenses, relating to the role.
For further information about this role please download the Position Description which includes the Key Duties, Responsibilities and Selection Criteria.
Council’s Recruitment Team can be contacted via:Phone: (07) 4044 3310Email: [email protected]: Employment at Council | Cairns Regional Council

📌 Business Support Officer (Cairns)
🏢 Cairns Regional Council
📍 Cairns