Duty Manager

Budgewoi Hotel | Full-Time | Central Coast NSW
Part of SRG Hospitality

Lead the floor. Build your experience. Grow with the group.

Budgewoi Hotel is a flagship coastal venue within SRG Hospitality, a premium, multi-venue hospitality group operating across NSW and continuing to expand.

We’re seeking a Duty Manager who is confident on shift and ready to take the next step in their leadership journey within a growing hospitality group.

This role suits someone who thrives in fast-paced environments and is looking to build toward senior leadership opportunities over time.

Why This Role Exists

As SRG continues to expand, we’re building a strong team of Duty Managers who can:

- Run efficient and well-controlled service periods

- Uphold brand, compliance, and guest experience standards

- Develop into Senior Duty Managers and future Venue Leaders

This role is designed to give you the foundation and exposure needed to grow within the group.

Career Pathway & Growth

At SRG Hospitality, Duty Manager is the first step in a clear leadership pathway.

What This Can Lead To:

- Senior Duty Manager roles at Budgewoi Hotel

- Opportunities across other SRG venues

- Development into Venue Manager positions over time

You’ll be supported through:

- Hands-on mentoring from senior leaders

- Exposure to operations, compliance, and team leadership

- Increasing responsibility as your capability grows

What You’ll Be Responsible For

Guest Experience & Floor Support

- Support the smooth running of shifts across all areas

- Deliver a welcoming, safe, and high-quality guest experience

- Assist with handling guest issues and escalations

Operational Support

- Assist in daily operations across bar, bistro, gaming, and events





- Ensure service readiness and smooth handovers

- Support effective workflow during peak periods

Team Leadership

- Provide direction and support to FOH staff on shift

- Lead by example with professionalism and work ethic

- Assist in training and developing team members

Compliance & Safety

- Follow RSA, liquor licensing, gaming, and WHS requirements

- Support incident management and reporting

- Ensure safe and responsible service practices

Commercial Awareness

- Support labour efficiency and stock control

- Contribute to maintaining high standards while managing costs

What We’re Looking For

Experience & Capability

- Experience as a Duty Manager, Supervisor, or Team Leader in hospitality

- Confidence working in fast-paced environments

- Solid communication and problem-solving skills

- A proactive attitude and willingness to learn

Qualifications

- Current RSA (NSW)

- RCG (or willingness to obtain)

- Understanding of NSW liquor and gaming regulations

Availability

- Ability to work nights, weekends, and public holidays

What Success Looks Like

- Shifts run smoothly and efficiently

- Guests receive consistent, high-quality service

- Team members feel supported and clear in their roles

- You continue to build skills and take on greater responsibility

Why Join Budgewoi Hotel & SRG Hospitality

- Be part of a growing hospitality group

- Clear pathway into senior leadership roles

- Supportive team environment with hands-on development

- Opportunities to grow across multiple venues

If you’re a Duty Manager ready to grow your career in hospitality and gain experience in a high-performing venue, we’d love to hear from you.

Apply now with your resume and a short note outlining your experience and career goals.

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