Hatch in Sydney, NSW is seeking a Mid-Level Member Success Manager to help hundreds of founder‑led brands scale. You will own a 250‑brand portfolio, build engagement strategies, and drive retention across the program.
In this role you will run regular check‑ins, quarterly strategy calls, and collaborate with coaches and playbooks to remove roadblocks. You’ll monitor engagement metrics and propose re‑engagement plans to boost renewals.
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📌 Member Success Manager Hybrid, 250 Brand Portfolio City Of Sydney (Australia)
🏢 Hatch
📍 Australia
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