Customer Care Specialist — Drive Delight In E‑commerce Port Phillip City

Customer Care Specialist — Drive Delight In E‑commerce Port Phillip City

31 Jul
|
Kogan.com
|
Port Phillip City

31 Jul

Kogan.com

Port Phillip City

Kogan.com in Australia is seeking customer-focused team members for the Customer Care role. You will resolve queries, support best practices, and advocate for customers to drive a outstanding experience and business growth.

You will own escalated issues, process refunds and replacements, liaise with freight carriers, and collaborate with teams to continuously improve service. This role offers opportunities to contribute to strategy and customer excellence within a quick-paced eCommerce workplace.
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📌 Customer Care Specialist — Drive Delight In E‑commerce Port Phillip City
🏢 Kogan.com
📍 Port Phillip City

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