Our West Elm store in Fortitude Valley is seeking a Design Specialist to elevate our customers' shopping experience through exceptional design expertise and excellent customer service in a dynamic, specialty retail environment.

This is a permanent part‑time role, 40 hours per fortnight with a fixed two‑week rotating roster including alternate weekends.

Why You Will Love Working With Us
Generous employee discounts so you can enjoy our amazing products
Paid parental leave to support you through life’s most important milestones
Access to a confidential Employee Assistance Program for personal and professional support
Growth opportunities opportunities with real investment in your development
A supportive, team-oriented team culture where your success is celebrated
The chance to be part of a fast‑growing global business with an entrepreneurial spirit

What You Will Be Doing
Provide personalised design consultations in‑store, in‑home, virtually and via chat
Provide tailored recommendations on products, colours, and designs that align with each client’s style and needs
Drive sales through expert product knowledge and B2B opportunities




Build and maintain lasting client relationships, including contacting them about current product arrivals, sales, and decorating classes
Maintain visual merchandising, process transactions, and follow WHS standards

What You Will Bring To The Role
1–2 years of design experience
Retail sales experience in home furnishings and a robust service mindset
Confident communication and ability to build lasting client relationships
Proactive, organised and able to manage multiple projects
Flexibility to work weekends, peak periods, and travel for home consults

Physical Requirements
Ability to be mobile in the store and back‑of‑house areas, including standing for long periods
Ability to climb ladders and use other equipment in line with safety standards
Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques

Ready to join the Team?

Do you have the creativity and detail to thrive as a Design Specialist? Apply today!

Only candidates with work rights in Australia will be considered.
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📌 Design Specialist: Pottery Barn Kids Brisbane City
🏢 West Elm
📍 Brisbane