We're looking for an experienced Dispense Technician who wants to leverage their community pharmacy knowledge in a customer-focused support and training role.

This is an excellent opportunity for someone with a strong dispensing background who enjoys helping others, solving problems and working with pharmacy technology. You'll support pharmacies across Australia, assisting users with day-to-day enquiries, providing training and helping them get the most out of their dispensing software.

About the Role

As a key member of the support team, you'll:
Provide phone and email support to community pharmacy customers.
Assist users with day-to-day dispensing system enquiries.
Troubleshoot workflow and software issues.
Escalate more complex technical matters where required.
Deliver training and demonstrations to new and existing users.
Build strong relationships with pharmacy teams through outstanding customer service.
Work collaboratively with internal teams to ensure a seamless customer experience.

About You

To be successful, you'll bring:
A minimum of 5 years' experience as a Dispense Technician within an Australian community pharmacy.
Strong knowledge of the Pharmaceutical Benefits Scheme (PBS),



prescription processing and community pharmacy operations.
Experience using pharmacy dispensing software such as Fred Dispense, Minfos, Z Software, Merlin or MyScript.
Excellent communication and customer service skills.
Strong problem-solving ability and attention to detail.
Confidence learning and supporting software applications.
A positive attitude and a genuine passion for helping customers.

Desirable:
Certificate III or IV in Community Pharmacy (or equivalent).
Experience with medication packing or aged care pharmacy.
Knowledge of electronic prescribing and Active Script List (ASL/MySL).

What's on Offer
An opportunity to move away from the dispensary while continuing to utilise your pharmacy expertise.
A diverse role combining customer support, troubleshooting and training.
Work with pharmacy professionals across Australia.
A cooperative and supportive team setting.
Ongoing training and opportunities for professional development.

If you're an experienced Dispense Technician looking for a fresh challenge where your knowledge will make a real difference, we'd love to hear from you.
Apply now for a confidential discussion.

📌 Dispense Technician Customer Support & Training Brisbane (Australia)
🏢 P and C Partners
📍 Australia