Number of positions: 4
Initial contract for 6 months with a possibility of extension.
Hourly Pay rate of $39.30 per hr plus super
Working 7 hours a day and 35 hours a week
Working onsite from the Sydney office

Purpose of the role:
This is a high-volume administrative role involving document scanning, data entry, filing, mail handling, records management and client service support.

Key Accountabilities:
Scan and email documents for tribunal members.
Perform general administrative tasks including mail handling, photocopying, and document distribution.
Manage file delivery between teams in adjacent offices.
Coordinate courier services for file transfers to Paramatta.
Prepare routine correspondence in line with Tribunal standards.
Maintain data in the case management system; manage file storage and archiving.
Provide client information via reception, phone, or written communication; transfer calls appropriately and follow up as needed.
Escalate complex matters to a Senior or Team Leader as appropriate.





Essential requirements:
Ability to work effectively in a fast paced high-volume, frontline customer service setting.
Managing shifting priorities and high workloads within tight deadlines.
Excellent verbal and written communication skills
Solid attention to detail and accuracy.

If this sounds like you, please submit your resume by clicking the 'Apply Now'

About Easy Authoring:
Established in 2006, Easy Authoring helps job seekers find the right prospect to match their skill set and aid career progression. We are the authorized suppliers to NSW, ACT, QLD, and the Federal government as well as multiple corporate organisations to provide contingent labor for various business functions including ICT, Project Management, Change Management, and Learning design along with a broad range of other business-focused positions.

📌 Document Processing & Registry Officer Sydney
🏢 Easy Authoring
📍 Sydney