At Longton Compensation Lawyers, we are dedicated to helping Australians secure the compensation they deserve every day. Our focus is entirely on our clients: supporting them through every step of their compensation journey with expertise, empathy, and an creative approach to legal care. We pride ourselves on delivering solid, efficient outcomes while continuously improving our knowledge and adapting to the evolving legal landscape.

Have you taken time away from work to raise a family, care for loved ones, or pursue other commitments? Are you ready to return to a supportive, professional workplace where your experience and people skills are valued?

We are seeking a motivated and friendly Call Centre Consultant to join our growing team on a full-time basis.

Role Overview

You will be the first point of contact for potential clients, handling inbound and outbound calls, booking appointments, updating client information, and providing exceptional customer service

Key Responsibilities
Making and receiving telephone calls
Following up enquiries and leads
Booking appointments for our team
Maintaining accurate records and notes
Providing outstanding customer service
Working towards achievable daily and weekly targets





Key Requirements

We are looking for someone who:
Has excellent communication skills
Enjoys talking to people and building rapport
Is confident using computers and learning recent systems
Is organised and reliable
Has a positive attitude and strong work ethic
Previous call centre, customer service, administration or reception experience is desirable but not essential

Why Join Us?
Full-time permanent position
Monday to Friday
Supportive and friendly team environment
Full training provided
Opportunity for career growth and development
Ideal for someone returning to the workforce after a career break

We believe life experience is valuable. If you're looking for an opportunity to restart your career in a supportive workplace, we'd love to hear from you.

Apply today and be part of a firm that puts clients first, values expertise, and supports your career growth every step of the way

How To Apply

Please submit your CV and Cover Letter by selecting APPLY, addressed to our Talent Acquisition team. Only shortlisted candidates will be contacted.
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📌 Call Centre Consultant Melbourne
🏢 Longton Blackwell
📍 Melbourne