Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy. We are currently looking for an experienced Retail/CPAP Therapy Consultant to join our team at the Richmond clinic. In this role, you will be crucial in enhancing our customer care and managing sleep apnea treatments for our patients.
Responsibilities
Initial point of contact for both recent and existing clients
Conduct diagnostic evaluations, including titration studies, for patients experiencing sleep‑disordered breathing
Offer guidance on CPAP equipment, setup and ongoing service requirements
Provide follow‑up appointments for newly diagnosed patients and ongoing support for existing patients
Educate patients and their families about sleep disorders, evaluation procedures, and available treatment options
Collaborate with healthcare professionals and service providers
Promote and upsell our product range and services
Maintain and sterilise clinic equipment
Qualifications
Valid Australian working rights
Previous experience in a retail, healthcare or sales environment highly regarded
Positive communication skills
Experience with customer service across all stages of customer interaction
Keen interest in CPAP therapy and sleep medicine disciplines
Solid organisational and administrative skills
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
J-18808-Ljbffr