ELIGIBILITY SPECIALIST – PERSONAL INJURY – MELBOURNE, VIC

About The Role
Making initial liability decisions within the quality decision making framework
Assessing the need for referrals and investigative tools to expedite information gathering
Demonstrating robust customer service and time management skills
Ensuring a positive experience for our stakeholders and providing effective strategies for liability outcomes
Accurate assessment, determination, and calculation of entitlements on accepted claims

About You
Experience in Personal Injury and Worker's Compensation
Basic understanding of the WIRC Act 2013 and associated WorkSafe policies and guidelines pertaining to initial entitlement determinations
Strong customer service attributes incorporating excellent written and verbal communication skills
Ability to meet deadlines
Knowledge of WorkSafe operating models and IT systems
A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape

Perks And Perks
Inclusive Culture:



Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
Work-life balance: Enjoy our adaptable, hybrid work arrangements, and tailored workplace adjustments, where possible.
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
J-18808-Ljbffr

📌 Eligibility Specialist Melbourne
🏢 Allianz Australia
📍 Melbourne