As a Customer Vehicle Representative, you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of Hertz. The selected candidate will be based at our Mackay Store and may be required to work at other stores within reasonable travel distance.
Create a positive customer experience by greeting and engaging our valued customers
Complete rental and return transactions efficiently and accurately
Sell Hertz rental options to our valued customers
Ensure overall customer satisfaction by resolving issues
Ensure all features of the vehicles are operational when returned by renting customer.
Detail vehicles to the Hertz standard
Ferry vehicles as needed
About You
Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
Previous experience in customer service or sales; experience in rental industry preferred
Flexibility of working hours (7-day shift work including weekends & public holidays may apply)
A full and current AUS driver's licence with the ability to drive automatic vehicles.
About the Offer
A competitive hourly rate & incentives
Opportunities for career growth and development
Full training and a company uniform
A supportive team workplace
Employee Benefits and a inspiring company culture
This is a brilliant prospect for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.
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