Are you an organised, customer-focused person who enjoys working in a fast-paced environment? Ongmac Trading is looking for a motivated Service Advisor / Administration team member to join our friendly team in Lismore.
This is a casual position with a minimum of 20 hours per week, with the opportunity for additional hours during busy periods. Award wages and casual loading apply.
About the Role
As the face of our service department, you'll be responsible for providing exceptional customer service while supporting the day-to-day administration of our busy workshop.
Your responsibilities will include:
Welcoming customers and managing service enquiries
Booking service appointments and coordinating workshop schedules
Preparing job cards, invoices and service paperwork
Keeping customers informed throughout the service process
Processing payments and maintaining accurate records
General reception and administrative duties
Liaising with technicians and the parts department to ensure smooth workshop operations
About You
You'll be someone who enjoys working with people and takes pride in delivering excellent customer service.
Ideally, you'll have:
Previous administration, reception or customer service experience
Robust communication and interpersonal skills
Excellent organisational skills with the ability to multitask
Confidence using computers and learning recent systems
A positive attitude and strong attention to detail
The ability to work both independently and as part of a team
Experience in the automotive, agricultural machinery or service industry is an advantage but not essential, as training will be provided to the right candidate.
Why Join Ongmac Trading?
Casual position with minimum 20 hours per week
Award wages plus casual loading
Supportive, family-oriented team environment
On-the-job training and ongoing support
Prospect for additional hours as the business grows
Work with a well-established and respected local business
If you're reliable, enjoy helping customers and are looking for a rewarding role in a supportive workplace, we'd love to hear from you.
Apply now by submitting your resume and a short cover letter outlining why you'd be a excellent fit for the role.
Applications will be reviewed as they are received, so don't delay.
📌 Service Advisor/ Administration Lismore (Australia)
🏢 Ongmac Trading
📍 Australia
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