About the Role

Go behind the scenes in our operations team. Our Operation Support Agents are committed to providing expectational administration as well as sorting our freight and ensuring all shipments move through our depots seamlessly and with care, so that we can deliver on our service promises. Processing our customer’s shipments takes a huge team of operational Handlers, on the ground tackling and coordinating a high volume of freight to ensure our customers can deliver for their customers.
Safely manage and internally move all the consignments that come in and out of our depot in a timely manner
Label all consignments to ensure effective route
Sort consignments to the correct delivery area
Work together as a team to ensure effective turnaround times
Logistical / Operational administrative tasks

Candidate Qualifications
Computer literacy and administration




Manual handling
Previous warehouse experience
Previous airline experience
Outstanding customer service experience
Safety focused with an understanding of chain of responsibility
Exceptional written and verbal communication

Advantages
Vehicle and forklift licence upskilling
Tuition assistance to encourage your continuous learning
Career development opportunities
Employee perks and discounts across a range of industries
Uniform provided, including safety shoes
Safety Above All Culture

Applies to all qualifying candidates. Please note: this posting may expire; we may close the position when filled.
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📌 Operations Support Agent Mackay Regional
🏢 FedEx Australia
📍 Mackay Regional