KORE in Victoria, Australia, is seeking a Customer Advocate to enhance customer experience by providing exceptional support. This role involves resolving customer inquiries, troubleshooting technical issues, and ensuring timely communication.
The ideal candidate has a robust customer service mindset and at least 2 years of experience in a customer support role.
Responsibilities include engaging with customers via various channels and documenting interactions in Service Now. A high school diploma is required, with a preference for a bachelor’s degree. Flexibility to work weekends and public holidays is a must.
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