The Bull & Bush Hotel is seeking an experienced, motivated and hands-on Bottle Shop Manager to oversee the daily operations of our Bottle Shop while managing beverage inventory across both the Hotel and Bottle Shop.

This is a leadership role suited to someone who enjoys working in a fast-paced hospitality environment, has strong stock control experience, and is passionate about delivering exceptional customer service.

Key Responsibilities
Manage the day-to-day operations of the Bottle Shop.
Order stock for both the Hotel and Bottle Shop.
Conduct regular stocktakes and investigate stock variances.
Manage inventory levels, stock rotation and minimise wastage.
Update pricing in line with CPI, supplier increases and promotions.
Monitor sales, revenue and gross profit margins.
Maintain strong supplier relationships and coordinate deliveries.
Receive, check and process incoming stock.
Lead, train, supervise and motivate the Bottle Shop team.
Prepare staff rosters and manage day-to-day team performance.
Deliver outstanding customer service and resolve customer enquiries.
Maintain high standards of merchandising, presentation and cleanliness.




Ensure compliance with RSA legislation, liquor licensing requirements and company policies.
Support hotel management in achieving sales, operational and financial targets.

About You

To be successful in this role you will have:
Previous experience managing a Bottle Shop or liquor retail business.
Strong stock management and ordering experience.
Proven leadership and team management skills.
Excellent organisational and communication skills.
Sound financial understanding with the ability to manage revenue and margins.
Current RSA Certificate.
Current RCG/ARCG is desirable.
Approved Manager Licence (or willingness to obtain) is desirable.
Flexibility to work weekends, evenings and public holidays.

What We Offer
Market-competitive salary package.
Staff discounts in both our Bistro and Bottle Shop.
Supportive and friendly team environment.
Prospects for growth opportunities and development.
The chance to make a real impact in a well-established local hotel.
J-18808-Ljbffr

📌 Bottle Shop Manager Newcastle
🏢 The Bull & Bush Hotel
📍 Newcastle