Use your Defence background and strong relationship focus to support governance and deliver outcomes for Veterans.
Why work at RSL Queensland
Join an open, supportive and purpose‑driven team where your work helps make a real difference. You’ll also have access to:
Salary packaging up to $15,900 per year, plus additional tax‑saving advantages
3 additional gifted days of leave at Christmas
Tailored training and development opportunities
Study support and leave for work‑related education
The role
RSL Queensland is connected to more than 230 Sub Branches across the state, led by passionate volunteers supporting the veteran community. As an Engagement Officer, you’ll strengthen relationships between District Offices and Sub Branches, providing tailored support, guidance and proactive engagement across Sub Branch operations to support their unique needs.
You’ll help Sub Branches access the tools, resources and training they need to operate effectively, maintain strong governance and deliver meaningful outcomes for veterans. This is a permanent, full‑time position based in our Toowoomba office.
What’s required to succeed
We’re looking for a relationship‑driven professional who enjoys collaboration, problem‑solving and making an impact.
Relevant history of training and/or service in the ADF or a close connection; or demonstrated experience working with current or ex‑service personnel in a similar role which has created a solid understanding of the issues facing our veterans and their families
Basic to intermediate computer skills, including the use of the Microsoft suite of programs such as Word and Excel, to undertake administration tasks relevant to the role
Ability to read and understand annual reports, basic legislation/policy and profit and loss statements
Demonstrated ability to build and maintain strong, cooperative relationships
Proven experience working in a flexible unsupervised capacity dealing with complex issues with competing interests
Current Drivers Licence
A valid working with children card (or eligible for same)
Ability to travel to meet regional requirements
Ability to work weekends/out of hours on an ad‑hoc basis
Who we are
Our purpose is to support veterans and their families through care, commemoration and camaraderie. Powered by Australia’s most successful prize home lottery, we have the resources to grow our impact and support meaningful, rewarding work.
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