Spend majority of time interacting with customers. Assessment indicator: Nb contacts / Week
Answer customer requests timely and comprehensively. Analyze and understand the customer’s technical need. Provide in-depth technical advice to assist potential customers in designing their parts for the specific characteristics of Mersen products.
Contribute to the drafting of specifications. Assessment indicator: Customer Satisfaction
Prepare negotiation plan. Assessment indicator: Success rate
Negotiate terms and conditions of orders within delegation rules. Assessment indicator: Success rate
Issue timely customer visit reports in the CRM. Assessment indicator: Timeliness of Reporting
Collaborate with internal partners to provide adequate solutions and service to customers. Assessment indicator: Customer Satisfaction
Contribute to building the sales budget.
Assessment indicator: Sales Budget
Ensure on-time payment from customers. Assessment indicator: Overdue Payments (value and %)
Display deep knowledge of products / solutions portfolio. Assessment indicator: Customer Satisfaction
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. The job titles do not mean the male variant but stand for the gender-neutral designation of the profession according to Wikipedia.
People are welcome regardless of gender, origin, sexual orientation, and religion.