The Opportunity

We are seeking a motivated and customer focused Full‑Time, permanent basis Field Service Technician to join our team, servicing the West Canberra (ACT) area.

In this role, you will support our sales operations by responding to and repairing breakdowns of beverage equipment installed at customer sites. You’ll work across a broad range of equipment, including Glass Door Merchandisers, Air Curtain Coolers, fountain dispensing equipment, vending machines, frozen beverage units, and coffee machines.

What’s in it for you

- Take-home company vehicle + fuel card
- Monday to Friday role
- 8:00am start onsite, finishing at 3:52pm in line with the EA
- Enjoy travel (once a month & shared across the team) to Orange or Wagga Wagga, with time in lieu provided. This will either be a day trip or an overnight stay depending on operational needs.

This is a hands‑on role ideal for a trade-qualified Electrician or Refrigeration Technician who enjoys working independently in the field. Experience with coffee machines or within a coffee service setting is highly regarded, though not essential.

Key Responsibilities

- Safety First – Uphold a strong safety culture, follow all OHS requirements, and proactively identify risks
- Customer Service – Deliver a great customer experience with professional, timely, and reliable service
- First‑Time Fixes – Diagnose and repair equipment efficiently, aiming to resolve issues on the first visit
- Quality Service – Perform repairs and preventative maintenance to ensure optimal equipment performance
- Efficiency – Maximise time in the field, use parts effectively,



and maintain accurate vehicle inventory
- Processes & Systems – Follow standard procedures and utilise IT tools to manage service calls and reporting
- Teamwork – Collaborate with your team and contribute to continuous improvement initiatives
- Skill Development – Continuously build your technical capability through training and hands‑on experience

About You

- Trade qualified in Electrical or Refrigeration
- Confident communicator, able to engage effectively with stakeholders at all levels
- Skilled at building and maintaining strong relationships with internal and external customers
- Strong troubleshooting and fault‑finding skills with a solutions‑focused approach
- Highly organised with excellent time management and the ability to work autonomously
- Proactive mindset with a focus on continuous improvement
- Comfortable using mobile/field service technology and IT systems
- Full, valid driver’s licence (required for field‑based work)
- Background in coffee service or coffee machine maintenance highly regarded

What We Offer

- A generous performance‑related incentive scheme
- Employee Share Purchase program
- Attractive leave package including generous paid parental leave and purchase leave options
- Free monthly product allowances to share with family and friends (including Coca‑Cola, Mount Franklin, Grinders Coffee, Monster and more!)
- Wellbeing and health benefits including a fitness passport, Employee Assistance Program, and member discounts with partners such as Microsoft, Hertz, GoGet and Estee Lauder

Applications Close Monday 13th July, 2026

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📌 Field Service Technician - West Canberra, ACT
🏢 Coca-Cola Europacific Partners
📍 Canberra