Drouin Dental Clinic is one of the longest serving businesses in Gippsland (Established 1954) – working for us provides you career boosting experience and a secure future.
We remain a family-owned dental practice with spacious and ultra-modern treatment rooms, located in the heart of town, directly opposite the Drouin train station.
We genuinely care for our patients. Providing general and cosmetic dental treatments, including full mouth rehabilitation orthodontics, clear aligners and implant procedures including ‘All-on-4’ treatments.
We value our team for their innovative, friendly and energetic professional approach. They make us who we are.
About the role
- We are currently looking for the best receptionist to the South-East of Melbourne. If this isn’t you, maybe you can help us find them?
- The successful candidate(s) will play a crucial role in providing outstanding customer service to our patients and contribute positively to our wider team.
- Regardless of experience, we will teach them everything they need to know from scratch.
- All we seek to start with is a positive attitude, punctuality and a natural gift to communicate clearly.
- In return, we will look after them like they have always been here.
- Flexible working hours.
- Ongoing training. The chance to enjoy work, the same way they enjoy home.
It sounds good, doesn’t it? You’ll probably apply and not tell anyone else about it. You want this job yourself.
Key responsibilities
These will be outlined during the onboarding process, however the main focus is to:
- Greet patients warmly and ensure their utmost comfort during their visit
- Handle a high-volume of inbound calls
- Coordinate patient scheduling, follow-up appointments and communication
- Strive for a 100% filled appointment book for today and tomorrow
- Multitask like a legend and enjoy time moving fast at work
Qualifications & experience
- A confident, well-presented communicator – your people skills will make our clinic famous
- Very organised, multitasking extraordinaire with initiative
- Proficient in MS Office (Word, Excel, Outlook) and general I.T.
- Available weekdays during our trading hours, 8am- 6:30pm
- Ideally, some dental or medical experience – although not essential
- Creative and able to assist in the delivery of social media content
Perks for you
- Monday to Friday - NO WEEKENDS - NO LATE NIGHTS
- Work 4 Day weeks to fullfill fulltime hours
- Supportive and friendly team
- Discounted Dental treatment (after qualifying period)
- Remuneration will be negotiated on experience and skill level, well above award
- Career advancement opportunities
- Ease of access - just opposite the Drouin Train station and plenty of parking available
How to apply
Please apply for this position by submitting your current resume plus cover letter to:
••••@gmail.com
Outlining your relevant experience and why you are the ideal candidate for the Receptionist role.
Note: We apologise due to the high volume of applications, only shortlisted candidates will be contacted.